Customer Testimonials


"It was a real pleasure to work with ACT due to their technical capability, product performance, and professionalism." (10/10 Net promoter score in 2020) - Aerospace Customer, Program Manager

"Great collaboration between both engineering teams, appreciated that the ACT team was transparent with updates to our customer on the weekly calls." (10/10 Net promoter score in 2020)
- Defense Prime Customer

"Active, continued engagement even thru multiple starts/stops. ACT team acted as a partner to work through issues together." (10/10 Net promoter score in 2020) - Leading Photonics Customer

"Excellent communication and tenacity through a lengthy paperwork process on our end. Also excellent engineering and teamwork by all, special thanks to Seth, Derek, Devin, Scott, and Mark." (10/10 Net promoter score in 2020) - Industry Leading Technology Company

"The ability to establish a business relationship is the reason for my 10/10 score. Once a relationship is established problems and solutions are talked through and eventually an acceptable path is formed. Without a strong relationship problems/solutions are much harder to conquer. I personally appreciate the efforts that are extended to help both companies overcome adversities." (10/10 Net promoter score in 2020) - Aerospace Customer

"Throughout the whole project, it was clear that ACT cared about the success of the project as much as we did." (10/10 Net promoter score in 2020) - Industry Leading Technology Company

"The interaction with ACT has been seamless. All challenges have been quickly communicated and ACT has always been quick to provide improvement suggestions that have reduced cycle time." (10/10 Net promoter score in 2020) - Program Manager, Fairlead Integrated

"Customer service, Seth Ryberg did a fantastic job at taking our requirements and converting them into something real. We, admittedly, were not an easy customer. There were a few manufacturing anomalies that cropped up and Seth was on top of the communication between us and the manufacturing. The delivery was on schedule, and functioned as intended. Seth made the process go smooth, was very easy to deal with, and very amenable to our concerns." - Mechanical Engineer

"...the engineering depth, and the robustness, and the technical acumen that this team has, it is just wonderful to work with you guys." - Dan Anderson and Craig Archuleta, L3 Technologies

"I’m glad I had a problem that was within your suite of technology, cause I knew you would hit it out of the park." - Defense Customer

"The working relationship with Grant and Ryan at ACT has been fantastic. They demonstrated complete cognizance across all processes involved in producing our hardware, which made them excel at solving both technical and schedule challenges in order to deliver a quality product. These attributes paired with clear and consistent communication made it a pleasure to work with the team at ACT." - Aerospace Customer

"You guys do an awesome job on everything you put your hands on." - Defense Customer

"Continued excellent communication, quality, and service." - Defense Customer

"We had good communication, and I was happy with the amount of work we accomplished under our budget in such a short period of time." - Power Electronics Customer

"ACT is flexible in its ability to accommodate customer requirements. Overall, I am very satisfied with ACT's responsiveness to critical actions, quality of documentation, technical expertise, and flexibility to implement our requirements in a manner that supports ACTs manufacturing schedule for our hardware."
- Aerospace Customer

"Great supplier with excellent management and engineering team. ACT has an excellent and highly capable team that provides outstanding service."
- Defense Prime Customer

We have been asking a lot of the ACT team in the past few months and they have delivered consistently. We've seen a few failures but ACT worked with us to develop a rework process for a challenging project. Very responsive and a pleasure to work with! - Medical Device Customer

ACT is extremely adaptable and has done an excellent job managing changing requirements and needs to reduce the cost of the design. ACT has done an excellent job meeting the program delivery dates and managing problems to minimize delivery impacts including using new suppliers mandated by customer quality processes. ACT is very strong on keeping the customer informed on the progress of the program and readily responds to emails and phone calls with clear and concise communication. It has been a pleasure working with ACT on 2 programs. ACT maintains a strong customer focus and strives to deliver a quality product to meet the demanding needs of the customer. - Aerospace Prime Customer

ACT has a great reputation with all the engineers I know in my company. I have recommended you to many of my fellow engineers here because of your attention to detail, expertise, customer service, and willingness to take on little jobs as well as big jobs. - Defense Prime Customer

"I must say that throughout the trials and tribulations of developing this product, (undoubtedly the single most difficult challenge I have had), your product has behaved perfectly, both mechanically and thermally. The fact that I can obtain [our specification] is a testament to the quality of the product which is still working perfectly after 2-3 years of regular use. I am very proud of our association and thankful for the cooperation we have always enjoyed." - IFL Customer

"I’ve always been impressed with your team at ACT. From the initial study phase, the lessons learned during the prototype build, and through the delivery of the redesigned EB-welded units, I’ve appreciated the responsiveness, flexibility and professionalism that the ACT team you all have displayed throughout. Not to mention your technical expertise – the units are performing as predicted and our equipment is operating happily!" - PCM Heat Sink Customer

"Everyone is incredibly pleased with what this project has done and where this project is going. So a big thanks to you and your team." - Operations Engineer, L3Harris

"ACT is meeting all of our needs as well as suggesting alternatives that would better suit our application. All status reports were well-written and illustrated. They were non-redundant and straight to the point. Overall, ACT has so far provided excellent service and professionalism. The personnel has been very easy to work with. " - Engineer, Industrial Furnace Manufacturer

The technical interchange between teams was excellent. I believe it enabled the larger team (ACT & our company) to achieve more than either acting alone. - Engineer, Major Military Supplier

We are satisfied with ACT’s performance in this SBIR project and look forward to the success with the Phase II effort. The interaction with those capable and competent scientists and engineers at ACT, together with the accomplishments they have achieved, will pave the way for our future collaboration in the relevant technical fields that will help our military organization to advance its technology enabled capabilities. - Military Researcher

Very fast production time and delivery. - University Researcher

We have continued to be impressed with the quick responses, and we do not hear, “No way we can do that…” - Engineer, Computing Industry

The thermal performance of the prototype exceeded the design analysis predictions, which is undoubtedly due in some part to the quality and performance of the heat pipes made for us by ACT. We would very happily purchase products from ACT in the future. - Major University Researcher

Engineering support is awesome. - Engineer at Major Power Equipment Manufacturer

Communication was always prompt and thorough. It was easy to get in touch with ACT and I never had issues following discussions or recommendations made by ACT. - Engineer at Major Fortune 500 Company

Excellent communication from quoting, order entry, engineering, quality and shipping. Expedited orders when needed (which has been every order!) - Purchasing Agent, Medical Device Supplier

The thermal performance of the prototype exceeded the design analysis predictions, which is undoubtedly due in some part to the quality and performance of the heat pipes made for us by ACT. We would very happily purchase products from ACT in the future. - Major University Researcher

It was again a pleasure to work with ACT - Major Aviation/Aerospace Manufacturer

ACT's service was excellent as always. It was a pleasure to work with you and would consider working with you again - Fortune 500 Consumer Electronics Company

ACT was very responsive to iterative designs and trade studies - Prime Military Contractor

ACT has been very accommodating with short lead time orders. We are very appreciative since our customer has placed some pretty tough demands on us regarding delivery time of finished product - Tier 1 Equipment Manufacturer

Quotes are delivered in a timely manner. Orders are acknowledged quickly. Quality is excellent and communication is exceptional. On time delivery on all orders. Overall an excellent vendor. - ISO Certified Precision Part Manufacturer

We're very pleased with how the project went, and look forward to doing work together in the future. - Leading energy and communications solutions provider

I'd say working with ACT has been one of the best experiences I've had since I started working here in 1980 - Government Agency

ACT responded and felt like a team member rather than just a subcontractor. This was appreciated considering the complexity of this program - Military Prime Communications Supplier

It was always easy to get a hold of our key contacts to set up meetings - Precision Equipment Manufacturer

ACT was very responsive and provided detailed answers to each of our questions and comments. Responses were typically provided the same day and almost within the hour, which is exactly the type of atmosphere we like to work in. - Rapidly growing government and defense contractor

We are very pleased with the quality of ACT's work, their attentiveness to detail and the overall experience. ACT acted like a true partner and was willing to work with us to deliver a good solution. - Top-tier global aerospace, and information solutions company 

Delivery was excellent! Shipments were delivered as quoted/promised - Major Computer Manufacturer

In every way the ACT team matched or exceeded our expectations- pleasure to work with. - Global Defense and Security Supplier

Allowing us to have direct communication with your senior level, technically savvy engineers was immensely helpful at early stages of a project where a customer is not fully certain about a variety of technical specifications - Innovation Company

ACT was the only vendor we found that was willing to respond rapidly to our questions - Laser and electroptical system supplier