Effective Date: April 19th, 2018
Last Updated: December 18th, 2025

ACT Marketing Workspace (“Company,” “we,” “us,” or “our”) operates the website https://www.1-act.com (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, and describes your privacy rights and how the law protects you.

1. Information We Collect

Personal Data

While using our Service, we may collect personally identifiable information, including but not limited to:

• Name
• Email address
• Company name
• Billing and shipping address
• Account login credentials
• Any information you voluntarily submit via forms, email, or downloads

Account & Ecommerce Data

When you create an account or make a purchase, we collect information necessary to:

• Create and manage user accounts
• Process transactions and fulfill orders
• Provide customer support
• Meet legal and accounting obligations

Payment Processing:
Payments are processed securely through PayPal. We do not store or process payment card details on our servers.

Usage Data

Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers
• Referring URLs

2. Cookies and Tracking Technologies

We use essential and non-essential cookies and similar tracking technologies to operate and improve our website.

Cookie Consent Management

We use CookieYes (cookieyes.com) as our cookie consent management platform. When you visit our website, you can:

• Accept all cookies
• Reject all non-essential cookies
• Manage cookie preferences by category

Non-essential cookies are not set unless you provide consent, in accordance with GDPR and applicable cookie laws.

You may change or withdraw your consent at any time using the cookie preferences link available on our website.

Cookie Categories

We use the following categories of cookies:

Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.

Cloudflare, Google recaptcha service, woocommerce, cookieyes

Non-Essential Cookies
These cookies help us analyze traffic, improve marketing efforts, and understand user behavior.

Google Analytics, HubSpot, Meta Pixel, LinkedIn Insight Tag

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Communicate with you, including marketing communications
• Improve website performance and user experience
• Analyze usage trends and campaign effectiveness
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

• Consent (e.g., cookies, marketing emails)
• Legitimate interests (e.g., improving services, security)
• Contractual necessity
• Legal obligations

You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Email Communications & CAN-SPAM Compliance

We send marketing emails only to individuals who have opted in or where permitted by law.

All marketing emails:

• Clearly identify ACT Marketing Workspace as the sender
• Include an unsubscribe link
• Honor opt-out requests within one (1) business day

Physical Mailing Address

As required by the CAN-SPAM Act, our physical address is:

Advanced Cooling Technologies, Inc.
1046 New Holland Ave.
Lancaster, PA 17601, United States

6. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Service providers (analytics, and CRM)
• Legal authorities if required by law
• Business partners only as necessary to provide services

All vendors are required to maintain appropriate data protection safeguards.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

GDPR Rights (EU/UK)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Data portability
• Withdraw consent at any time
• Log a complaint with a supervisory authority

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal data we collect
• Request deletion of personal data
• Opt-out of sale or sharing (if applicable)
• Not be discriminated against for exercising privacy rights

To exercise your rights, contact us using the information below.

9. Security of Your Information

We use reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: insidesales@1-act.com
Address:
Advanced Cooling Technologies, Inc.
1046 New Holland Ave.
Lancaster, PA 17601
United States