Effective Date: April 19th, 2018
Last Updated: February 19th, 2026

Advanced Cooling Technologies (“ACT” “Company,” “we,” “us,” or “our”) respects your privacy. We operate the www.1-act.com website, and related software and services (hereinafter referred to as the “Site” or “Services”). We respect the privacy of users of the Services and recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, and describes your privacy rights and how the law protects you.

We use your data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any of the provisions described below, your remedy is to stop using the Site or Services immediately.

1. Information We Collect

Personal Data

In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. While using our Service, we may collect personally identifiable information (“Personal Information”), including but not limited to:

• Name
• Email address
• Company name
• Billing and shipping address
• Account login credentials
• Any information you voluntarily submit via forms, email, or downloads

Account & Ecommerce Data

When you create an account or make a purchase, we collect information necessary to:

• Create and manage user accounts
• Process transactions and fulfill orders
• Provide customer support
• Meet legal and accounting obligations

Payment Processing:
Payments are processed securely through PayPal. We do not store or process payment card details on our servers.

Usage Data

Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers
• Referring URLs

2. How We Collect Your Personal and Other Data

We may collect Personal Information directly from you.

The information we collect on or through our Site may include:

· Information that you provide by filling in forms on our Site. This includes information provided at the time you contact us through our Site. We may also ask you for information when you report a problem with our Site.

· Your search queries on the Site.

· Pages or links you click on through our Site.

We collect information from you passively.

We, and our Service Providers may also automatically collect Usage Data about you when you access or use the Site, including IP address, device identifier, browser type, operating system, pages clicked, information about your use of the Site, and data regarding network connected hardware (e.g., computer or mobile device). Subject to applicable state, federal, or international law. We do not consider Usage Information (including, without limitation, unique device identifiers) to be Personal Information.

The methods that may be used on the Site to collect Usage Information include:

· Log Information:

Log information is data about your use of the Site, such as IP address, browser type, internet Site provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.

· Information Collected by Cookies and Other Tracking Technologies:

We use essential and non-essential cookies and similar tracking technologies to operate and improve our website.

3. Cookies and Tracking Technologies

We use essential and non-essential cookies and similar tracking technologies to operate and improve our website.

Cookie Consent Management

We use CookieYes (cookieyes.com) as our cookie consent management platform. When you visit our website, you can:

• Accept all cookies
• Reject all non-essential cookies
• Manage cookie preferences by category

Non-essential cookies are not set unless you provide consent, in accordance with GDPR and applicable cookie laws.

You may change or withdraw your consent at any time using the cookie preferences link available on our website.

Cookie Categories

Cookies: A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.

Web Beacons and Tracking Pixels: Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those parts or and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

We use the following categories of cookies, web beacons, and tracking pixels:

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off.

Cloudflare, Google ReCAPTCHA service, woocommerce, cookieyes

Non-Essential Cookies These cookies help us analyze traffic, improve marketing efforts, and understand user behavior.

Google Analytics, HubSpot, Meta Pixel, LinkedIn Insight Tag

Please see our Cookie Policy for more information on the Cookies we may use.

4. How We Use Your Information

We use your information to:

• We use your information to:
• Provide and maintain our Service
• Communicate with you, including marketing communications
• To process, fulfill and manage purchases, orders, deliveries, and payments
• Improve website performance and user experience
• Analyze usage trends and campaign effectiveness
• To provide customer support
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• Debugging and reporting purposes
• Comply with legal obligations or to respond to a government request
• In any other way that we may describe when you provide the Personal Information
• For any other purpose with your consent
• 4. Who we Disclose Your Information To
• We do not sell, lease, or rent your personal data to third parties without your consent.
• We may share information with:
• · Contractors, Service Providers, and other third parties (including analytics and CRM) use to support our business and who are bound by contractual obligations to keep Personal
• Information confidential and secure and use it only for the purposes for which we disclose it to them.
• · To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Site users is among the assets we transfer.
• · To third party advertisers to serve you with personalized ads.
• · Legal authorities if required by law.
• · For any other purpose disclosed by us when you provide the information.
• · With your consent.

5. Who we Disclose Your Information To

We do not sell, lease, or rent your personal data to third parties without your consent.

We may share information with:

· Contractors, Service Providers, and other third parties (including analytics and CRM) use to support our business and who are bound by contractual obligations to keep Personal

Information confidential and secure and use it only for the purposes for which we disclose it to them.

· To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Site users is among the assets we transfer.

· To third party advertisers to serve you with personalized ads.

· Legal authorities if required by law.

· For any other purpose disclosed by us when you provide the information.

· With your consent.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

• Consent (e.g., cookies, marketing emails)
• Legitimate interests (e.g., improving services, security)
• Contractual necessity
• Legal obligations

You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

7. Email Communications & CAN-SPAM Compliance

We send marketing emails only to individuals who have opted in or where permitted by law.

All marketing emails:

• Clearly identify ACT Marketing Workspace as the sender
• Include an unsubscribe link
• Honor opt-out requests within one (1) business day

Physical Mailing Address

As required by the CAN-SPAM Act, our physical address is:

Advanced Cooling Technologies, Inc.
1046 New Holland Ave.
Lancaster, PA 17601, United States

8. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Service providers (analytics, and CRM)
• Legal authorities if required by law
• Business partners only as necessary to provide services

All vendors are required to maintain appropriate data protection safeguards.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy unless a longer retention period is required or permitted by law. At the end of the retention period, personal data will be deleted, destroyed, or de-identified.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies or to alert you when cookies are sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Marketing Communications: As stated above you can opt-out of receiving email marketing communications from us at any time by following the instructions provided in emails (i.e., a link in the emails to unsubscribe from future emails). Please note that your opt-out is limited to the email address used and will not affect subsequent subscriptions. If you opt out of only certain communications, other subscription communications may continue. Even if you opt-out of receiving marketing communications, we may, subject to applicable law, continue to send you non-marketing communications, such as those about your account, transactions, servicing, or our ongoing business relations.

Disclosure of Your Information for Third-Party Advertising: If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to insidesales@1-act.com.

Targeted Advertising: If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt-out by emailing us at insidesales@1-act.com.

Universal Opt-Out Mechanisms: Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

10. Your Privacy Rights

GDPR Rights (EU/UK)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Data portability
• Withdraw consent at any time
• Log a complaint with a supervisory authority

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal data we collect
• Request deletion of personal data
• Opt-out of sale or sharing (if applicable)
• Not be discriminated against for exercising privacy rights

To exercise your rights, contact us using the information below.

Your U.S. State Privacy Rights

Certain states provide (now or in the future) their state residents with rights to:

• Confirm whether we process their Personal Information.
• Access and delete certain Personal Information.
• Correct inaccuracies in their Personal Information, considering the information’s nature processing purpose.
• Data portability.
• Opt-out of personal data processing for
• Targeted advertising;
• Sales; or
• Profiling in furtherance of decisions that produce legal or similarly significant side effects.

If you are a California resident, please see our Notice of California Privacy Rights for additional rights you may have under California law.

Exercising Your Rights

The exact scope of these rights may vary by state, to exercise any of these rights please email us at insidesales@1-act.com. We will address your request within 45 days. To appeal a decision regarding a consumer rights request you may send an email to insidesales@1-act.com stating the reasons for your appeal. We cannot guarantee specific outcomes regarding appeal requests. You will receive a response to your appeal request within 45 days.

Nevada provides its residents with a limited right to opt-out of certain Personal Information sales. Residents who wish to exercise this sale opt-out rights may submit a request to insidesales@1-act.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

We do not process Personal Information in a way that discriminates against consumers.

11. Security of Your Information

We use reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Payment Card Information: As stated herein, we collect your payment card information when you make purchases on our Site in relation to our Services. We do not store full card numbers or sensitive authentication data on our systems; card data is tokenized and stored by our PCI-DSS validated payment processor. We restrict internal access to any payment related tokens or limited cardholder data to personnel with a need-to-know role, and we maintain administrative, technical, and physical safeguards in line with PCI-DSS standards for our role in the payment process. Customers should not include card data in other free-form fields or transmit card data to us by email, chat, or other unencrypted channels. We do not sell or share your payment card information with any third party without your consent.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. Further, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

12. Children’s Privacy

Our Service is not intended for children under the age of 18 (“Minors”), and we do not knowingly collect personal data from Minors. If we learn we have collected or received personal data from a Minor without verification of parental consent, we will delete that information.

13. Third-party links

Our Site or Services may contain links to third-party websites for your convenience. If you access other sites using the links provided, you may leave our Site. When you access these other sites, please understand that the operators of these websites may collect information from you that will be used by them in accordance with their privacy policies and terms of use, which may differ from ours. We do not endorse or control the policies or practices of third-party websites that we do not control or operate.

You should always carefully read the privacy policy of any site you access to understand their specific privacy and information usage practices.

14. California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Site home page. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: insidesales@1-act.com
Address:
Advanced Cooling Technologies, Inc.
1046 New Holland Ave.
Lancaster, PA 17601
United States